In today’s fast-paced travel industry, efficiency and customer satisfaction are paramount. For travel sellers, choosing the right air content aggregator can make or break their ability to provide top-notch service. But what happens after the ticket is booked? This is where post-ticketing operations become crucial, and where many travel sellers face their biggest challenges. Enter Iris. Our solution enables you to streamline refunds, reissues, and ancillary management. Let’s explore how Iris is enabling smooth airline post ticketing for travel sellers and TMCs.
The Modern Travel Seller’s Wishlist
Before diving into Iris’ capabilities, let’s understand what today’s travel sellers and TMCs truly need:
- Comprehensive Inventory Access: A vast array of airline products, including fares, schedules, and ancillaries from both traditional and low-cost carriers worldwide in a single window.
- Real-Time Data: Up-to-the-minute pricing and availability information to maintain customer trust and stay competitive.
- Seamless Integration: A platform that works harmoniously with existing systems, ensuring a smooth workflow from booking to post-booking services.
- Good Customer Support: Prompt and reliable assistance, especially for post-booking services like changes, cancellations, and refunds.
Introducing Iris: Your Post Ticketing Powerhouse
Simplify Refunds, Reissues, and manage Ancillaries with Iris
Iris is a plug-and-play servicing tool designed to tackle the most pressing challenges in post-ticketing operations. Here’s how it addresses each key area:
- Automating Tedious Tasks: Effortlessly manage airline ticket reissues and refunds. Minimize Agency Debit Memos (ADMs) through automated compliance checks. Reduce manual errors, saving time and resources.
- Boosting Productivity & Revenue: Implement seamless ticket change processes and meet travellers’ expectations with ease. Easy upselling of ancillaries and services, helping you increase revenue opportunities.
- Enhancing Customer Retention: Offer flexibility and quick responses to customer needs. Handle ticket changes efficiently, contributing to long-term loyalty. Provide a superior customer experience that sets you apart from competitors.
Why Iris Stands Out
- User-Friendly Interface: Say goodbye to complex GDS cryptic commands
- Easy API Integration: Iris offers APIs that are designed for easy integration with existing systems, reducing the technical burden on OTAs and travel sellers.
- Diverse Payment Options: The platform supports various payment methods, catering to global customer preferences and enhancing the booking experience.
Iris is designed to automate and simplify post-ticketing operations, making life easier for travel agents and enhancing the overall customer experience.
See Post Ticketing in action in this short video
Elevate Your Post Ticketing Operations
In an industry where customer satisfaction can hinge on post-booking experiences, Iris offers travel sellers a competitive edge. By automating complex processes, reducing errors, and opening new revenue opportunities, Iris doesn’t just solve problems – it transforms challenges into opportunities for growth.
Contact us today for a demo and see firsthand how Iris can streamline your workflow, boost your bottom line, and delight your customers.
