Lufthansa Group and TPConnects Strengthen Decade-Long Strategic Partnership with Expanded NDC Commitment
Dubai, August 10 – Lufthansa Group and TPConnects today announced a significant expansion of their strategic partnership, building on a decade of collaboration that began in 2016. The strengthened collaboration underscores both companies’ long-term commitment to NDC innovation and positions the partnership for accelerated growth across global markets.
Since 2016, the partnership has evolved from initial collaboration to a comprehensive strategic alliance, with TPConnects playing an increasingly vital role in Lufthansa Group’s NDC distribution strategy. This renewed commitment ensures continued investment in technology advancement, market expansion, and distribution innovation through 2030 and beyond.
TPConnects has significantly grown its network of travel agency partners across diverse global markets, extending Lufthansa Group’s NDC content reach to travellers worldwide through an expanding distribution footprint.
Reinforcing this commitment, TPConnects has achieved Lufthansa Group NDC 24.1 Hybrid certification, enabling travel agencies connected to TPConnects to access the latest Lufthansa Group retailing and servicing workflows across all Lufthansa Group airlines, including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, ITA Airways, Eurowings, and Discover Airlines. The NDC 24.1 Hybrid upgrade delivers enhanced disruption management capabilities, integrated upsell functionality and greater servicing transparency for agencies using the TPConnects Iris platform.
The partnership has continuously evolved to meet the increasingly sophisticated needs of corporate travellers. TPConnects’ extensive corporate customer base has driven the development of industry-leading servicing capabilities – from complex booking modifications to comprehensive disruption management – all delivered seamlessly through the NDC channel.
Ten years of collaboration has created a mature framework for strategic cooperation, enabling both parties to align closely on product development, market initiatives, and technological innovation. This established relationship allows rapid response to market dynamics and evolving customer needs.
Heinrich Lange, Vice President Digital Retailing & Order Management at Lufthansa Group, said:
“Our partnership with TPConnects has been instrumental in our NDC journey since 2016. Over this decade, we’ve built a true strategic partnership based on shared vision and mutual commitment. TPConnects’ achievement of NDC 24.1 Hybrid certification demonstrates their continued dedication to our joint growth. Their expanding multi-market presence and deep expertise in servicing make them an invaluable partner as we enter the next phase of the airline retailing transformation.”
Stephanos Kykkotis, Director of Product, TPConnects, said:
“We’re incredibly proud of what we’ve achieved together with Lufthansa Group over the past decade. Since 2016, we’ve grown alongside them, continuously investing in our platform capabilities and market presence to support their NDC ambitions. Achieving NDC 24.1 hybrid certification is a significant milestone that enables our agency partners to access the full range of Lufthansa Group’s modern retailing and servicing capabilities. Our extensive corporate customer base has pushed us to develop best-in-class servicing functionality, and our multi-market footprint has expanded significantly. This strengthened partnership reflects our shared commitment to leading the industry’s retailing transformation for the next decade and beyond.”
About Lufthansa Group
The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. With 101,709 employees, the Lufthansa Group generated revenue of EUR 37,581m in the financial year 2024.
The Lufthansa Group consists of the business segments Passenger Airlines, Logistics, MRO and Additional Businesses. The Passenger Airlines business segment includes, on the one hand, the network airlines Lufthansa Airlines, SWISS, Austrian Airlines, Brussels Airlines and ITA Airways. As part of a multi-hub strategy, they offer their passengers a broad range of flights from their hubs in Frankfurt, Munich, Zurich, Vienna, Brussels and Rome. Lufthansa Airlines also has close relationships with the regional airlines Lufthansa CityLine, Lufthansa City Airlines and Air Dolomiti as well as Discover Airlines, the Lufthansa Group’s holiday airline. Edelweiss, the leading Swiss holiday airline, has a close relationship with SWISS.
Eurowings also belongs to the Passenger Airlines business segment. This airline provides a comprehensive range of point-to-point connections for short- and medium-haul destinations, in particular from German-speaking countries.
Additional Businesses include, in particular, Lufthansa Aviation Training and Lufthansa Systems. The Group Functions are also part of this business segment. AirPlus was sold to SEB Kort Bank AB in July 2024.
About TPConnects
TPConnects Technologies is an IATA-certified global Airline Retailing, NDC, and Content Aggregation solutions provider. Through its twin flagship product portfolio – Astra for Airlines and Iris for Travel Sellers – TPConnects delivers innovative airline retailing and content aggregation solutions, generating over 2 billion orders for more than 60 customers. These solutions help airlines unlock modern retailing capabilities and travel sellers increase revenue, streamline operations, and enhance customer experience.
For more information, visit tpconnects.com
