In collaboration with Air France-KLM, TPConnects recently hosted an exclusive webinar titled Maximizing Revenue Through NDC: A Strategic Webinar for Travel Sellers. The session, held on 19 February 2025, brought together over 200 travel sellers to explore the transformative potential of NDC (New Distribution Capability) and showcase how TPConnects’ Iris platform can empower travel sellers to unlock new revenue streams and streamline operations.

Webinar Highlights

1. Air France-KLM’s NDC Vision

Rached Arfaoui, Regional Distribution Manager for Air France-KLM in the Middle East & India, shared insights into the airline’s NDC strategy. Key takeaways included:

  • Exclusive NDC-Only Offers: Access to continuous pricing, dynamic bundles, and promotional fares unavailable through traditional distribution channels.
  • Cost Savings: Avoid GDS surcharges and while benefitting from guaranteed lower fares.
  • Enhanced Customer Experience: Delivering better shopping experiences with rich content and ancillaries.

“NDC is not just a technology—it’s a game-changer for travel sellers. With exclusive offers like continuous pricing and dynamic bundles, we’re empowering agencies to deliver more value to their customers while boosting their own revenue.” – said Rached Arfaoui from AFKLM. 

To illustrate NDC’s tangible benefits, Rached presented a compelling case study: a booking made through NDC was priced at €973, while the identical itinerary via traditional GDS cost €1,271—a clear demonstration of NDC’s immediate value proposition.

2. TPConnects’ Iris Platform: A Game-Changer for Travel Sellers

Giuseppe Candela, VP of Global Sales at TPConnects, showcased the Iris platform, a sophisticated aggregator solution designed to simplify NDC adoption. Key features include:

  • Seamless Content Integration: Access NDC, GDS, and LCC content through a single API or user interface.
  • Advanced Pricing Controls: Define markup rules and automate pricing strategies to maximize revenue opportunities.
  • Efficient Servicing: Manage bookings, reissues, and refunds directly within the platform.

Giuseppe Candela says “Iris is more than just a platform—it’s a one-stop solution for travel sellers. By bringing together NDC, GDS, and LCC content, we’re helping agencies simplify their operations, boost revenue, and stay ahead in a rapidly evolving industry.”

During the live demo, attendees witnessed Iris in action, from real-time price comparisons to ancillary upselling to seamless booking workflows.

3. Interactive Q&A Session

The webinar concluded with a dynamic Q&A, where attendees raised questions about:

  • Real-time price comparisons between NDC and GDS.
  • Ticketing authority and connectivity requirements.
  • Support for non-IATA agents and local currencies.

Both Rached and Giuseppe provided detailed responses, emphasizing the flexibility and scalability of NDC solutions.

Key Takeaways: The Strategic Importance of NDC

The webinar underscored the critical importance of NDC in modern travel distribution. By embracing this technology, travel sellers can:

  1. Boost Revenue: Access exclusive fares, promotions, and high-margin ancillaries unavailable through traditional channels
  2. Enhance Customer Experience: Offer personalized, content-rich shopping experiences that match direct airline channels
  3. Streamline Operations: Simplify booking and servicing processes with advanced tools like the Iris platform
Webinar Impact
  • 200+ travel sellers demonstrated the strong market interest in strategic NDC adoption
  • Participants gained actionable strategies to optimize revenue streams and enhance customer experiences
  • The session reinforced the value of technology partnerships in simplifying NDC integration for businesses of all sizes
Missed the webinar?

Watch the recording to explore how NDC and TPConnects’ Iris platform can transform your travel business.

For more information or to schedule a personalized demo, contact our team today.