TPConnects, the global travel aggregation and distribution travel technology company, is simplifying air ticket booking and servicing with its travel aggregator platform, Iris.
Traditional air ticket servicing comes with many challenges for travel advisors and can drain both time and money. That is why TPConnects has created a new way to simplify post-booking servicing into a single, unified, and stress-free experience.
With a substantial share in the Australia/NZ travel seller market (both corporate and leisure) and an established and growing list of 50+ airline partners (both, scheduled and low-cost airlines) integrated, TPConnects gives travel sellers access to the best air content from multiple sources via Iris.
Platform features that drive results
With Iris, all air content access (EDIFACT, NDC, and LCC) is automated into a single platform creating a one-stop-shop experience accessible via both B2B portal and API integration.
Iris also enables streamlined post-booking servicing with faster ticket exchanges, refunds, and cancellations. Plus, it’s easy to manage travel credits, involuntary changes, and external bookings, all in one place.
A standout feature is Iris’s split ticketing functionality, which enables travel agents to combine GDS and NDC (or LCC) sectors under a single order. This breakthrough capability enhances customer experience while unlocking new revenue opportunities.
This article was originally published by Travel Weekly.
Rather than investing in multiple costly tools, Iris provides a comprehensive suite of revenue optimization tools – the Pricing Engine, Content Control Engine, and Commission Manager – are all integrated seamlessly within the platform.
TPConnects is also introducing TripCaptain, an AI-powered travel assistant that allows users to interact in natural language, making it easy to search, compare, and book as well as making the re-shop process easy.
Key benefits of Iris
- Works across all air travel channels (NDC, LCC and EDIFACT)
- Plug and Play
- Get started in days
- Revenue optimisation tools:
– Pricing engine
– Content control engine
– Commission manager - Enhanced servicing capabilities
- Mid-back-office integration
- Traveller/company profile integration
- Credit limit control
Results
TPConnects has already had significant success in Australia and New Zealand. With Iris, Australia and New Zealand now account for 30 per cent of TPConnects’ global booking volume, with over 3 million yearly bookings, showing strong market penetration and customer confidence.
These impressive volumes also show significant adoption of modern retailing technologies by both airlines and travel sellers, indicating an industry acceptance of NDC and modern retailing solutions in this region.
TPConnects has proven it’s possible to simplify air ticket booking and servicing with one aggregator platform and zero complexity.
So if you’re looking for all your air content in one place, use Iris to bring you the latest airline connections.
